1. Collection and Use of Personal Information
Motion collects and uses personal information primarily on behalf of and in the course of providing services to our Clients. In certain limited contexts, we may collect personal information on our own behalf, such as in connection with visits to our Website, job applications, and to send marketing communications.
How we collect and use personal information on behalf of our Clients
Provision of Motion Solution: In order to provide the services through the Motion Solution, we collect information about our Client’s Customers’ and their engagement with targeted advertising services deployed by our Clients. In addition, with our Client’s consent and on behalf of our Client, we may obtain information about Client’s Customers from third party organizations. We require our Clients to provide appropriate notice and ensure that they have obtained all necessary authority or consent to provide or enable us to collect personal information on their behalf in accordance with applicable privacy laws. Except as set out herein, we do not collect or use personal information from our Clients for any purpose other than to provide services on behalf of our Clients. We do not actively collect personal information of Customers for the purpose of sale or marketing in a way that specifically identifies the individual.
We provide services to our Clients through the following ways:
Statistics: We collect data on behalf of our Clients about their Customer’s interaction with the Client’s targeted advertising This information enables our Clients to understand engagement with specific products. We may use and share this data in an aggregated statistical form for our own purposes.
Use of the Motion Solution: We may monitor use of the Motion Solution by our Clients or other authorized users in order to detect, investigate or prevent any actual or potential violation of our terms and conditions. We may also generate aggregated, non-identifiable data and use such information to improve the Motion Solution and monitor the performance, use and stability of the Motion Solution.
How we collect and use personal information through the use of the Motion Solution, Website, and in other interactions with you
We may collect personal information when you:
- Visit the Website
- Create an account
- Purchase a plan
- Sign-up to receive marketing emails such as newsletters, offers and promotions
- Engage with Motion through social media
- Enter a contest or participate in a promotion
- Apply for a job at Motion
- Sign-up to be a partner
- Participate in our surveys
- Contact us with a comment, question or complaint
Visiting the Website: You do not have to register to visit or use our Website. However, we do collect some personal information when you visit our Website. Please see "Information about our Website," below, for detailed information regarding the personal information we collect when you visit and use our Website, and the choices you have with regards to that collection.
Create an Account: If you create an account to use the Motion Solution, you will be required to provide personal information including, but not limited to, your first and last name, your title, email address, profile picture, information about your organization, and a password that you create. We use this information to create and administer your account. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication (such as letters, phone calls or email messages). If you become aware of any unauthorized access to or use of your account, you are required to notify us immediately.
Purchasing a Plan: If you purchase a subscription to one of our plans, we (or our authorized third-party payment processor) will collect information such as your first and last name, email address, phone number, mailing address, delivery address, and your payment information (including billing address, credit card number, expiry date and CVV/CVC code) in order to process your payment.
Marketing Communications: If you sign up to receive email marketing communications, we will collect your email address in order to send you newsletters, offers, promotions, and the latest updates that may be tailored to your interests and preferences. You can unsubscribe at any time by clicking the “unsubscribe” link included at the bottom of each email. Please note that you may continue to receive transactional or account-related communications from us.
Contests and Promotions: When you enter a contest or participate in a promotion, we may collect your name, address, email address, phone number, and any additional information or content required for the contest or promotion, including to deliver a prize to you. We use this information to administer your participation in the contest or promotion.
Employment: In connection with a job application or related inquiry, you may provide us with certain personal information about yourself (such as that contained in a resume, cover letter, or similar employment-related materials). We use this information for the purpose of processing and responding to your application for current and future career opportunities.
Become a Partner: If you choose to join our partner program, we may collect your first and last name, email address, title, business name, country, city, and other information about your organization. We use this information in order to assess your suitability as our partner.
Surveys: From time to time, we may offer you the opportunity to participate in one of our surveys. We use this information to help us understand our users and to enhance our Website.
Social Media Sites: If you engage with us on our social media pages, we collect the information you post or send to us and use it to better understand our customers and respond to you. You should use caution before posting or providing any personal information on public sites.
Contact Us: When you contact us using one of our channels (chatbot, Slack, telephone or email) with a comment, question or complaint you may be asked for information that identifies you, such as your name and email address, along with additional information we need to help us promptly answer your question or respond to your comment. We may retain this information to assist you in the future and to improve our customer service and products.