Appendix I: Terms Applicable to Customers

1. Ownership and Licenses.

(a) Customer Ownership. You own all of your Customer Data and any outputs you create through your use of an Agent. Except as expressly set forth in these Terms, nothing in these Terms assigns or grants to Motion any right, title or interest, including any intellectual property rights, in and to the data, inputs, information, images, videos, audio, or files that you load, transmit to or enter into, or that we otherwise collect from your access to or use of the Motion Solution (collectively, the “Customer Data”).

(b) Our License. We do not own any of the Customer Data you provide us, however we need the following licenses to operate the Motion Solution. You grant to us and our affiliates, and each of our respective licensees, successors and assigns, an irrevocable, perpetual, worldwide, non-exclusive, royalty-free, fully paid-up, transferable and sublicensable license to access, collect, use, process, store, disclose, transmit, copy, modify and display Customer Data and any other data made publicly available by you to: (i) develop, enhance, improve and make available the Motion Solution, including by training and finetuning the AI contained within Motion’s Agents using your Customer Data; (ii) develop, enhance, improve and make available Motion’s other products and services; (iii) share such Customer Data with any Agents you use on the Motion Solution; and (iv) produce data, information, or other materials that are not identified as relating to a particular individual or company (such data, information and materials, the “Aggregated Data”). We and our affiliates and service providers, and each of our respective licensees, successors and assigns are free to create, process, store, transmit, disclose and otherwise use Aggregated Data during and after the Term for any purpose and without obligations of any kind. Aggregated Data is not Customer Data.

(c) Your Access Rights. You are granted a non-exclusive right, solely as expressly permitted in these Terms and any associated policies, to store, access, view and use any Agent made available to you on the Motion Solution, including any Creator Data embedded in such Agent, for your internal business purposes only. All rights, title and interest in the Motion Solution, any Agent made available on the Motion Solution, and any Creator Data not expressly granted to you in these Terms are reserved. Your use of any Agent on the Motion Solution may also be governed by the end user terms entered into between you and the Creator of such Agent.

Your Responsibilities.

(a) You are solely responsible for:

(i) any Customer Data you submit, transmit, or display through the Motion Solution. You confirm that you own or have the necessary rights, consents, authorizations, and permissions to all Customer Data you share via the Motion Solution, including messages, media, and any other materials, and that such Customer Data does not infringe on the intellectual property rights, privacy rights, or proprietary rights of any third party;
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(ii) maintaining, protecting, and making backups of all Customer Data. To the extent permitted by applicable law, Motion will not be liable for any failure to store, or for loss or corruption of any Customer Data; and
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(iii) reviewing all outputs generated through your use of any Agent on the Motion Solution, ensuring you are legally allowed to use such outputs, and deciding in your sole discretion whether such output is fit for your intended purpose.
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(b) In addition to the performance of responsibilities set forth herein and in Section 7 of these Terms, Agencies will also be responsible for:

(i) the relationship between the Agency and any of the Brands it represents, including any disputes initiated by any of its Brands; and
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(ii) ensuring it has all rights, consents, authorizations, and permissions necessary to share its Brand’s Customer Data with Motion.

3. Motion’s Rights; Creator’s Rights.

(a) Except where Motion is identified as the Creator of an Agent, Agents are created by third party Creators and may rely on content or third-party applications that are not controlled by Motion.

(b) Motion or the Creator of an Agent may remove an Agent at any time without prior notice for any reason.

(c) Agents made available on the Motion Solution are licensed, not sold, to you. This license is subject to your compliance with these Terms, and any end user license terms provided to you by the Creator of an Agent.

4. User Relationships.

(a) When you access an Agent on the Motion Solution, you may be required to enter into separate end user terms with the Creator of such Agent, which in some cases will be Motion if Motion is designated as the Creator of such Agent. These end user terms are in addition to these Terms.

(b) You are responsible for resolving all disputes relating to your use of an Agent or any related services rendered to you by a Creator with such Creator, not with us unless Motion is designated as the Creator of such Agent.

(c) If you have a dispute with one or more third parties in connection with your use of the Motion Solution, including another User of the Motion Solution, you agree to release us (including our affiliates, and each of their and our respective officers, directors, employees, agents, shareholders, retail partners, licensors, and suppliers) from any claims, demands and damages of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected to such disputes.

5. Payment.

(a) Motion offers both free and paid Agents on the Motion Solution. Any fees that you must pay for paid Agents will be identified on such Agent (“Fees”).
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(b) The payment of Fees is facilitated by Motion as the payment processing agent of Creators for the limited purpose of receiving payments on their behalf. If Motion is the Creator of an Agent, any Fees applicable to such Agent will be paid directly to Motion.

(c) Any disputes related to your payment of an Agent are solely between you and the Creator of such Agent.

(d) Certain Agents on the Motion Solution will be made available to you directly from Motion, not a third party Creator. The following provisions will apply to such Agents:

(i) Except where prohibited by applicable law, pricing and availability of any Agent made available on the Motion Solution is subject to change at any time prior to purchase. Fees are non-refundable and Motion reserves the right to adjust the current Fees or to institute new Fees at any time.

(ii) To pay your Fees, you will need to provide Motion or, if applicable, a third-party payment processor (the “Payment Processor”) with the information necessary to process payment from you, including the billing information requested on the Motion Solution or the applicable Payment Processor’s platform. The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processor, if any, in addition to these Terms. We are not responsible for any error by, or other acts or omissions of, any Payment Processor. You may pay for your Fees via credit card or any other manner then available on the Motion Solution or applicable Payment Processor’s platform. By submitting your payment information to us or the Payment Processor, you authorize us or the Payment Processor to charge the applicable payment method at our or their convenience (but within thirty (30) days of credit card authorization). You represent and warrant that you will not use any credit card or other form of payment unless you have all necessary authorization to do so. We assume that because payments require a valid credit card, only persons age 18 or over are paying Fees and providing us or the Payment Processor with the information requested during the payment process. We or the Payment Processor are not liable in the event others acting with or without your permission use your credit card or other means of payment to make purchases on the Motion Solution or the Payment Processor’s platform; however, you may report any unauthorized use to us or the Payment Processor, and we or the Payment Processor will use reasonable measures within our control to help prevent future unauthorized use of your card. We reserve the right to correct any errors or mistakes that any Payment Processor makes even if it has already requested or received payment.

(iii) The terms of your payment will be based on your chosen payment provider and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen payment method. If we, either through the Payment Processor or otherwise, do not receive payment from you, you agree to pay all amounts due on your billing account upon demand.

(iv) You must keep a valid payment method on file with us to pay for all incurred and recurring Fees.

(v) Subscriptions to Agents (“Subscriptions”) are automatically charged each billing period (whether weekly, monthly, annually, or another period). You may cancel your Subscription at any time, which will take effect at the end of your then-current billing period.

(vi) Motion reserves the right to increase the Subscription price of any Agent made available on the Motion Solution. If the price of an Agent you have purchased a Subscription to changes, we will notify you, and such price change will be applicable to the next payment due at least 30 days after such notice. If the next payment due date is within 30 days of such notice, you will not be charged the updated Subscription price for such payment. You may cancel a Subscription if you do not accept any increased Subscription prices, as set out in Section 5(v) above.

6. Indemnification.

In addition to the indemnity obligations set out in Section 13 of these Terms, you will defend, indemnify and hold harmless each Indemnified Party from and against any Losses that may be incurred by an Indemnified Party arising out of, relating to or resulting from: (a) the use or operation of an Agent by you or any third party acting on your behalf; (b) any communications, interactions, disputes, claims, allegations or transactions between you and any Brand or Agency that has its Customer Data inputted by you; and (c) any Customer Data that you make available to us, whether it is your Customer Data or Customer Data you are sharing on behalf of a third party, including as a result of your failure to obtain all necessary consents or permissions (including in respect of Personal Information) necessary to provide such Customer Data to us in accordance with these Terms.

Appendix II: Terms Applicable to Creators

1. Ownership and Licenses.

(a) Creator Ownership. Except as expressly set forth in these Terms, nothing in these Terms assigns or grants to Motion any right, title or interest, including any intellectual property rights, in and to any Agents provided by you, or any data, inputs, information, workflows, prompts, publications, research, video speaking engagements, images, audio, or files that you load, transmit to or enter into such Agents or the Motion Solution (collectively, the “Creator Data”).

(b) License Grant. We do not own any of the Creator Data you provide us or any Agent you make available on the Motion Solution, however we need the following licenses to operate the Motion Solution. You grant to us and our affiliates, and each of our respective licensees, successors and assigns, an irrevocable, perpetual, worldwide, non-exclusive, royalty-free, fully paid-up, transferable and sublicensable license:

(i) to use, reproduce, test, store, copy, translate, display, modify, distribute, promote, and otherwise make available to Customers your Agent (including any of your Creator Data embedded in your Agent) on the Motion Solution;

(ii) to the extent any output from your Agent includes your Creator Data, to Customers of your Agent to store, copy, prepare derivative works of and otherwise use such Creator Data; and

(iii) to access, collect, use, process, store, disclose, transmit, copy, modify and display Creator Data and your Agent to: (A) develop, enhance, improve and make available the Motion Solution; (B) develop, enhance, improve and make available Motion’s other products and services; and (C) produce data, information, or other materials that are not identified as relating to a particular individual or company (Aggregated Data). We and our affiliates and service providers, and each of our respective licensees, successors and assigns are free to create, process, store, transmit, disclose and otherwise use Aggregated Data during and after the Term for any purpose and without obligations of any kind. Aggregated Data is not Creator Data.

(c) Trademarks. You grant Motion a non-exclusive, transferable, sub-licensable, royalty-free, worldwide right and license to use the names, trademarks, service marks and logos associated with any Agent you make available on the Motion Solution (“Creator Trademarks”) to operate, provide, and promote such Agent and to perform our obligations and exercise our rights under these Terms. Motion will not own any Creator Trademarks.

2. Your Responsibilities.

(a) You are solely responsible for:

(i) your Agents, including providing any required information relating to your Agents, and any related support you provide in connection to your Agents such as maintenance, troubleshooting, or handling customer complaints. Aside from our role in facilitating payments, we are not responsible for any transaction between you and any Customer, or for any disputes arising out of such transaction;
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(ii) maintaining, protecting, and making backups of all Creator Data. To the extent permitted by applicable law, Motion will not be liable for any failure to store, or for loss or corruption of any Creator Data; and
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(iii) any Creator Data you submit, transmit, or display through the Motion Solution or your Agents. You confirm that you own or have the necessary rights, consents, authorizations, and permissions to all Creator Data you share via the Motion Solution and that such Creator Data, and any Agent you provide, does not infringe on the intellectual property rights, privacy rights, or proprietary rights of any third party.
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(b) You will:

(i) communicate clear and accurate descriptions of your Agents, including any conditions, limitations, or expectations related to engagement with Customers;
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(ii) set the prices of any Agents you provide on the Motion Solution, and ensure any applicable tax rates are displayed to Customers accurately;
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(iii) provide and maintain accurate contact information to be displayed in connection with your Agents for customer support and legal purposes;
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(iv) ensure availability of your Agents;
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(v) ensure your Agents comply with these Terms, any applicable law, generally accepted practices or guidelines related to AI deployment, and any other policies or documentation provided by Motion; and
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(vi) comply with the representations and agreements you make with Customers in respect of any Agent you offer through the Motion Solution.
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3. Motion’s Rights to your Agents.

(a) You appoint Motion to act as your marketplace service provider to make your Agents available on the Motion Solution.

(b) Motion will have an opportunity to review and approve all Agents before they are made available on the Motion Solution.

(c) Motion reserves the right to remove any Agent from the Motion Solution at any time without notice to you for any reason, including if an Agent violates these Terms, any applicable laws, or for security concerns.

(d) Motion may revise the description of your Agent to supplement, remove, or correct information.

4. Customer Relationships.

(a) You are responsible for providing Customers with end user terms applicable to any Agents you are providing on the Motion Solution.

(b) If any Customer provides you with information relating to their Account on the Motion Solution, you may only use such information for the limited purposes for which the Customer has given you permission to do so.

(c) You are responsible for resolving all disputes relating to Customer’s use of your Agents or any related services rendered by you to Customers through the Motion Solution.

(d) If you have a dispute with one or more third parties in connection with your use of the Motion Solution, including another User of the Motion Solution, you agree to release us (including our affiliates, and each of their and our respective officers, directors, employees, agents, shareholders, retail partners, licensors, and suppliers) from any claims, demands and damages of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected to such disputes.

5. Payment.

(a) You will not collect payments from any Customer, Motion will facilitate all payments between Customers and Creators and will receive a percentage of the revenue as set out at the following URL: N/A for beta.
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(b) You appoint Motion as your payment processing agent for the limited purpose of receiving payments on your behalf from Customers of any Agent you make available on the Motion Solution.

(c) Certain payments may require Motion to withhold taxes, in such event these withholding taxes will be deducted from the amount Motion remits to you. You will timely provide any tax documentation or certification requested by Motion.

(d) You authorize Motion to give Customers refunds in accordance with these Terms, the amount of such refunds may be deducted from payments to you.

6. Termination.

(a) This termination provision takes precedence over the termination rights set out in Section 15 of these Terms.
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(b) We may terminate these Terms at any time and with immediate effect by giving notice to you if:
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(i) you have breached any provision of these Terms;
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(ii) we are required to do so by applicable law;
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(iii) we decide to no longer make the Motion Solution available; or
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(iv) in Motion’s sole discretion, you or any Agent you provide on the Motion Solution poses any security, reputational, or economic risk to Motion or any Customer.
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(c) You may terminate these Terms at any time and with immediate effect by deleting your Account, removing all Agents you have made available on the Motion Solution, and ceasing use of the Motion Solution. For greater certainty, if you continue to use any portion of the Motion Solution that is publicly available after these Terms have been terminated, these Terms will continue to apply to the extent of such use.

7. Indemnification.

(a) Creator Indemnity. In addition to the indemnity obligations set out in Section 13 of these Terms, you will defend, indemnify and hold harmless each Indemnified Party from and against any Losses that may be incurred by an Indemnified Party arising out of, relating to or resulting from: (i) any Agent you make available on the Motion Solution, including any allegation that such Agent or the copying, use, distribution, sale, development, design, production, advertising or marketing thereof, infringes or misappropriates any third-party rights; (ii) any communications, interactions, disputes, or transactions between you and any Customer, including but not limited to claims or allegations arising from such interactions; and (iii) any Creator Data or Creator Trademarks that you make available to us, including as a result of your failure to obtain all necessary consents or permissions (including in respect of Personal Information) necessary to provide such Creator Data or Creator Trademarks to us in accordance with these Terms.
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(b) Motion Indemnity. Motion will indemnify, defend, and hold harmless Creator and its officers, directors, employees, and agents (each, a “Creator Indemnitee”) from and against any and all Losses incurred by a Creator Indemnitee arising out of or relating to any claims by a third party (other than an affiliate or a Creator Indemnitee) that arise from or relate to any allegation that the Motion Solution infringes any third-party intellectual property rights. The foregoing obligation does not apply to any claims or Losses arising out of or relating to any: (i) incorporation of the Motion Solution into, or any combination, operation, or use of the Motion Solution with, any products or services not provided or authorized by Motion; (ii) modification of the Motion Solution other than by Motion or with Motion's express written approval; (iii) unauthorized use of the Motion Solution; or (iv) Losses covered by the Creator’s indemnity obligations in Section 7(a) above. THIS SECTION 7(b) IS MOTION'S SOLE AND EXCLUSIVE LIABILITY, AND CREATOR’S SOLE AND EXCLUSIVE REMEDY FOR ANY INFRINGEMENT OR MISAPPROPRIATION OF ANY THIRD PARTY INTELLECTUAL PROPERTY RIGHTS.

(c) If the Motion Solution is, or in Motion's opinion is likely to be, claimed to infringe, misappropriate, or otherwise violate any third party intellectual property rights, or if Creator’s use of the Motion Solution is enjoined or threatened to be enjoined, Motion may, at its option and sole cost and expense:
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(i) obtain the right for Creator to continue to use the affected portions of the Motion Solution materially as contemplated by these Terms;
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(ii) modify or replace the Motion Solution, in whole or in part, to seek to make the Motion Solution (as so modified or replaced) non-infringing, in which case such modifications or replacements will constitute the Motion Solution under these Terms; or
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(iii) if Motion determines that neither of the foregoing two options are reasonably available, then these Terms may be terminated by Motion and Motion's sole liability will be the indemnification obligations herein.
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Appendix III: Terms Applicable to Agent Building

1. Creation of Agents.

(a) As part of the Motion Solution, Motion offers an Agent building service that allows Creators to build Agents directly on the Motion Solution (“Agent Building Service”). The Agent Building Service may not be available during the Beta period.

(b) Subject to your compliance with these Terms, including any terms set out in Appendix II, and in addition to any other rights granted by Motion herein, Motion grants you a non-exclusive, non-transferable, non-sublicensable, fully revocable, limited right to access and use the Agent Building Service and any other materials provided by Motion including software development kits, tools, libraries, scripts, sample source code and similar developer material, solely for the purpose of creating Agents to be made available on the Motion Solution. These Terms do not convey any right or interest in or to the Motion Solution to you, except for the limited right expressly granted above.

(c) Motion acknowledges the importance of Creators owning the materials, frameworks, and work products that it uses to build Agents on the Motion Solution. Creator retains all ownership and intellectual property rights in and to: (i) its Creator Trademarks; and (ii) any Creator Data provided by Creator for use or in connection with the Agent Building Service. Creator will license its Creator Data and Creator Trademarks to Motion as set out in Section 1 of Appendix II. Creator will own any Agent it creates using the Motion Building Service.

(d) Upon completion of the development of an Agent, Creator will make such Agent available on the Motion Solution.