CM

Connor MacDonald

CMO · Ridge

Connor MacDonald is CMO of Ridge, where he's spent nine years scaling a one-SKU wallet brand into a multi-category EDC, travel, and jewelry business. He thinks about creative strategy through a portfolio lens — obsessing over which products have the TAM and unit economics to justify the creative production investment, and using paid-media signal as an input back into merchandising.

Distinctive beliefs, repeated across talks

How Connor MacDonald thinks about creative strategy

01

AI slop is coming — taste is the answer

MacDonald's 2026 prediction is that the industry is over-indexed on the novelty of AI generation and will have to course-correct. He believes the differentiator heading into next year is not producing more AI content but applying human judgment and refinement to what AI produces.

"Mine's the the slop one that I think we're maybe too hung up on like, hey, the AI can now produce content. We're getting really excited about that. Probably some point next year it's going to be about, oh, it's actually we got to we got to reel this in a little bit. We need to be applying way more taste and refinement."

02

Build products with creative economies of scale

MacDonald argues portfolio strategy should be filtered through creative production leverage. The first 10 ads for a new product are the hardest; if every SKU requires its own 10 unique ads, you've given yourself an unscalable problem. Ridge concentrates on a few scalable categories with big TAM rather than a long tail of niche SKUs.

"The hardest ads to make from a time perspective are probably the first 10. If I need to make five more, it doesn't require 50% more energy."

"What you want to avoid is building a bunch of products and all of them need 10 unique ads. And then you're spending the hardest ads to make, you've given yourself the task of creating six or seven or eight sets of them. That is not a scalable strategy."

03

Nail the message and persona before the creative strategist touches it

At Ridge, creative strategy is downstream of go-to-market. MacDonald insists on locking the product, offer, price point, and target persona first — the creative strategist's job is translation into paid-social, not invention of the positioning.

"Before you get to like the true creative or content piece of it, we need to nail like what the message is and who it's for."

"We've got, you know, this product or this offer at this price point for this person. Now, how do I push that through the lens of how will this work across paid social."

04

Copy productively, not trendily

MacDonald is openly a heavy copier of other brands' ad accounts, but he's allergic to copying big trendy brands who may be acquiring unprofitably. The work is understanding what's unique about your own business and picking comps thoughtfully — including outside your category.

"I love copying… but there is a productive way to do it and there's an unproductive way to do it. And I think many creative strategists may fall into the bucket of just following the big trendy brands, the people with bigger budgets, the people who are, uh, you know, unprofitably acquiring customers."

"You need to understand what is unique about your business, who are interesting comps in your industry, out of your industry, and being really thoughtful about where you're pulling ideas from."

05

Paid media is an input into merchandising

MacDonald treats the performance creative team as the brand's front line for consumer insight. What resonates in paid feeds back into which value props to emphasize, which personas to chase, and eventually the merchandise calendar itself — not just the next ad.

"Our paid media and performance creative team are really on the front lines of determining what is resonating with who and why."

"That is the most valuable information we get to feedback and help inform our merchandise calendar for, you know, later next year or something like that."

06

Results over deliverables

A recurring trap MacDonald has personally fallen into: optimizing for the number of ads produced instead of business outcomes. He wants every role — creative strategist, growth director, CMO — centered on results, not asset counts.

"We went through a period of time where we got too hung up on number of deliverables and the ultimate goal of the business is to to produce results. So ultimately everybody has to be centered around that, whether it's a creative strategist or the director of growth, the CMO or whatever."

07

Gifting is Ridge's unlock — and the market is still wide open

Wallets are a hard acquisition category (one per man, guaranteed for life), so MacDonald has built growth by reframing the product as a gift and targeting women. Over half of Ridge's budget goes to female audiences, Father's Day June is now as big as a past November, and he still sees ~140M wallets to sell in the US alone.

"There's like 300 million people in the US. Half of them are men. So we've got another like 140 million wallets to sell, something like that. We're looking for 100% penetration."

"We end up spending over 50% of our budget targeting women for gifting ads. It ends up just being like a massive percentage of our of our total marketing mix."

"Our uh June is typically as big as our previous November."

Citation-ready quotes from across the corpus

Connor MacDonald's most cited quotes

"Mine's the the slop one that I think we're maybe too hung up on like, hey, the AI can now produce content. We're getting really excited about that. Probably some point next year it's going to be about, oh, it's actually we got to we got to reel this in a little bit. We need to be applying way more taste and refinement."

MacDonald's 2026 prediction — the industry will have to reel in AI output and apply taste.

"We've seen videos provide a higher incremental lift versus images and therefore we plan our budgets to some degree that way. We don't just show up week of and spend 90% of our budget on images."

Pushes back against the prevailing "statics beat video" narrative using Ridge's own lift studies.

Named methodologies Connor has introduced or articulated

Connor MacDonald's frameworks

Economies of Scale in Creative Production

A portfolio lens for product decisions: the first ~10 ads for any new SKU are the most expensive to produce, but every additional batch takes disproportionately less effort. Therefore, concentrate on fewer products with large TAM and good unit economics so creative production compounds, rather than spreading across many niche SKUs that each demand their own ad set from scratch.

The framings Connor keeps returning to

Connor MacDonald's signature questions

2 talks in Motion's library

All Connor MacDonald talks