# Ad summary
A woman in her 40s is sharing a frustration of noticing dark spots on her face for the first time. She then shares that she has been using Murad's Vita-C Glycolic Serum, which she states contains Vitamin C to brighten skin and glycolic acid to gently smooth skin in as little as two weeks to improve dark spots and uneven skin tone. She mentions that she is now able to see a difference and that it's not just a glow, but it's actually improving her skin over time. She encourages the viewer to find the serum at Murad.com if they are experiencing the same issue.
# Brand positioning
Murad is presented as a results-oriented skincare brand focused on addressing common skin concerns like dark spots and uneven skin tone. The brand positions itself as a provider of effective solutions for those seeking a more fresh and even skin tone. This is achieved through scientifically-backed ingredients like Vitamin C and glycolic acid. Murad is portrayed as a brand that empowers women to regain confidence in their skin by combating the visible signs of aging or sun damage, without making any comparisons to competitors.
# Product
Murad's Vita-C Glycolic Serum is advertised as a skincare product designed to improve dark spots and uneven skin tone in as little as two weeks. The serum contains Vitamin C, which is said to brighten the skin, and glycolic acid, which gently smooths the skin. It is designed for people in their 40s who are noticing changes in their skin. The ad suggests that the serum addresses the purchase barrier of skepticism about skincare effectiveness by promising noticeable improvements within a short timeframe.
# Visual style
The ad has a UGC feel, with natural lighting and simple editing. The video is shot in a bedroom and the subject is wearing casual clothing, which helps to create a relatable tone. The cuts are quick, but not overly jarring, and the pacing is fairly consistent throughout the ad. There are static shots. The production quality is hybrid, with both UGC and polished commercial elements. The audio-visual sync is present, with the text and product actions timed to the music beats and voiceover lines.
# Benefits
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# Features
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# Call to action
You can find the serum at Murad.com.
# Point of view
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# Storyline
- 00:00–00:02 00:00–00:02 The video begins with the speaker starting a story with "I'll never forget my first time…" The intention is to hook the viewer in with a potentially provocative and salacious statement, which suggests that it is coming from the first-person perspective of a customer.
- 00:02–00:07 00:02–00:07 The speaker goes on to say, "completely caught me off guard and I thought I was going to have more time before it happened." This line is a continuation of the previous thought, meant to add intrigue to the story. The perspective is still from a customer.
- 00:07–00:14 00:07–00:14 The speaker continues her story by saying, "In my car, after a long day of flying, and I just kept replaying it over in my mind, like did that really just happen?" This is another continuation of the speaker's story, still from the customer's perspective. The intention is to lead the audience to believe that she experienced something embarrassing or shocking.
- 00:14–00:21 00:14–00:21 The speaker now states, "I caught a reflection of myself in the mirror and it was the first time I really noticed dark spots on my skin." This reveals the true subject of the story, meant to be relatable to the viewer. The intention is to convey the shock that the speaker experienced in the first person.
- 00:21–00:27 00:21–00:27 The speaker clarifies that she is not talking about her freckles, but instead refers to "where did you come from out of nowhere dark spots?" This signals a transition from storytelling into identifying a skincare issue. The speaker is continuing from the customer perspective, now speaking more directly to the audience by implying that they too may be familiar with this frustration.
- 00:28–00:31 00:28–00:31 The speaker holds up the Murad product and states that, "If you're in your 40s you know. Sometimes your skin just starts telling a different story." This shows the speaker transitioning from an individual perspective into presenting the brand's solution to the skincare issue.
- 00:31–00:44 00:31–00:44 The speaker continues her testimonial by saying, "It almost feels like it happens overnight. Dark spots, uneven skin tone, and for me with the flying, sun exposure and a life well lived starting to show, I just wanted a more fresh, even skin tone version of myself." The speaker is still speaking as the customer, implying that she is relatable and understands what the viewer may also be experiencing.
- 00:45–00:57 00:45–00:57 The speaker pivots to talking about the Murad serum. She shares, "That's why I started using Murad's Vita-C Glycolic Serum. It's got Vitamin C to brighten your skin, glycolic acid to gently smooth your skin. In as little as two weeks, it improves dark spots and uneven skin tone." This is meant to display the product as a solution and highlight the benefits of using it, with the brand voice now becoming more apparent.
- 00:57–01:06 00:57–01:06 The speaker shares a follow-up to her initial story, stating, "Now when I catch myself in the same lighting, same angle, I can actually see a difference because it's not just a glow, it's actually improving my skin over time." The intention here is to highlight that the product works and produces visible results, strengthening the brand voice.
- 01:06–01:13 01:06–01:13 The speaker concludes, "Funny enough, I'll never forget my first. I just don't get caught off guard anymore. If you're in that phase too, you can find the serum at Murad.com." The speaker then restates the "first time" concept, conveying that she is no longer shocked when she notices new dark spots on her face and follows up by providing a CTA. This continues to build the brand voice.